AVA Conference Adelaide 2016

Stress & fear levels can be reduced in our patients by catering to the animal's natural behaviour. Simple modifications in your practice can greatly diminish anxiety. An outline of facility modification, chemical help, handling techniques & client expectations will be explained at a practical level. Drawing on personal experience gained in over 25 years of general practice, Moss will highlight the techniques he uses to implement fear free practice. It is also a good marketing strategy to set yourself apart from other vets & you will have new, very loyal clients coming in the door! Staff prefer handling chilled out cats & calm dogs as well. It is not expensive to implement but does require some habit changes by all the staff