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Thursday, May 26 • 10:30 - 11:30
How to implement a fear free practice!

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Stress & fear levels can be reduced in our patients by catering to the animal's natural behaviour. Simple modifications in your practice can greatly diminish anxiety. An outline of facility modification, chemical help, handling techniques & client expectations will be explained at a practical level. Drawing on personal experience gained in over 25 years of general practice, Moss will highlight the techniques he uses to implement fear free practice. It is also a good marketing strategy to set yourself apart from other vets & you will have new, very loyal clients coming in the door! Staff prefer handling chilled out cats & calm dogs as well. It is not expensive to implement but does require some habit changes by all the staff

Speakers
DK

Dr Kersti Seksel

Dr Kersti Seksel BVSc (Hons) MRCVS MA (Hons) FACVSc DACVB DECAWBM Sydney Animal Behaviour Service, 55 Ethel Street Seaforth NSW 2092 sabs@sabs.com.au Kersti graduated in Veterinary Science from Sydney University. She has a BA in Behavioural Sciences with a major in psychology as well... Read More →
avatar for Moss Siddle

Moss Siddle

Principal Veterinary Surgeon, Dandenong Ranges Veterinary Centre
Dr Moss Siddle BVSc has been a private veterinary practitioner for over 20 years. He established Dandenong Ranges Veterinary Centre in 1999. The practice has won an AVA / Pfizer “Practice of Excellence in Customer Service Award” and operates under the “Fear Free” philosophy... Read More →


Thursday May 26, 2016 10:30 - 11:30 ACST
Hall N Adelaide Convention Centre