AVA Conference Adelaide 2016

Employee conflict or bad behaviour can bring down morale, disrupt efficiency and decrease productivity. If you have an employee with bad behaviour, this session is for you. Come discover why you hang on to disruptive team members and how you can gain the courage to confront unacceptable job performance. Attendees will walk away knowing how to communicate with problem employees such as Wendy Whiner, Never Change Nancy, Energy-Sapper Ed, Dottie Downer, Slacker Sue and Mean Mike. This session will give you the communication skills and confidence to effectively address problems when they arise at your practice