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Thursday, May 26 • 14:00 - 15:00
Team training to improve client compliance, Part 1

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Today’s market is competitive. Teach your team how to use the power of communication to create an exceptional client experience that bonds clients to the practice. Participants will learn how to improve client engagement and education which will increase client trust and loyalty. This interactive seminar will provide you with practical tools and action steps that the whole team can immediately apply in order to create lasting impressions with pet owners, increase client visits, and improve compliance with wellness and treatment plan recommendations

avatar for Dr Amanda Donnelly

Dr Amanda Donnelly

Dr. Amanda Donnelly is a second generation veterinarian and a graduate of the College of Veterinary Medicine at the University of Missouri in the United States. She has an MBA from Baker University in Kansas and she also holds a certificate in Veterinary Practice Administration from... Read More →

Thursday May 26, 2016 14:00 - 15:00 ACST
Hall M Adelaide Convention Centre